Terms & Conditions
Terms and Conditions
Effective Date: April 6, 2025
Welcome to Wild Roots Engraving LLC! Please read these Terms and Conditions carefully before using our website www.wildrootsengraving.com and purchasing any products or services offered by Wild Roots Engraving LLC ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site or our services.
1. Services Offered
Wild Roots Engraving LLC specializes in laser engraving services, providing custom engraving on a variety of products. We offer personalized engraving on materials such as wood, acrylic, glass, metal, and more. Our products and services are available for both individual and business customers.
2. User Eligibility
By using the Site, you confirm that you are at least 18 years of age and capable of entering into a binding contract. If you are under 18, you must have the consent of a parent or guardian to use the Site.
3. Account Creation
To place an order, you may be required to create an account on our Site. You agree to provide accurate and complete information during the registration process and keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
4. Product Orders and Customization
All orders placed through the Site are subject to acceptance by Wild Roots Engraving LLC. We reserve the right to refuse or cancel any order at our discretion. Once an order is accepted, you will receive an order confirmation via email. If the product is custom or personalized, we will work with you to ensure the engraving meets your specifications.
Please ensure that all artwork, text, and other materials submitted for engraving are accurate and appropriate. Wild Roots Engraving LLC is not responsible for any mistakes in the final product caused by errors in the submitted designs or information.
5. Pricing and Payment
Prices for products and services are listed on the Site and are subject to change at any time without notice. All prices are exclusive of taxes, shipping, and handling fees. Payments for orders are processed through third-party payment processors, and you agree to comply with the terms and conditions of those services. We accept major credit cards, PayPal, and other forms of payment as indicated on the Site.
6. Shipping and Delivery
We strive to fulfill orders promptly, but delivery times may vary based on order complexity, customization, and shipping method selected. Shipping fees and delivery times will be provided at checkout. Wild Roots Engraving LLC is not responsible for delays caused by the shipping carrier or any other factors outside our control.
Once the product is shipped, the risk of loss or damage transfers to the customer. We recommend reviewing the shipping and handling policies for details on claims, returns, and exchanges.
7. Returns and Cancellations
As our products are often custom-made, returns and cancellations are handled on a case-by-case basis. If you receive a damaged or defective product, please contact us within 7 days of receiving your order so we can work with you on a solution.
Custom orders may not be canceled once work has begun, and refunds may not be available for personalized items unless there is a mistake on our part.
8. Intellectual Property
All content on this Site, including but not limited to text, images, logos, and designs, are the intellectual property of Wild Roots Engraving LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any content from the Site without express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Wild Roots Engraving LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our products and services. In no event shall our total liability exceed the amount paid by you for the products or services in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless Wild Roots Engraving LLC, its affiliates, employees, agents, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Site, your violation of these Terms, or your violation of any rights of another party.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which can be found [insert link to privacy policy]. By using the Site, you consent to the practices outlined in the Privacy Policy.
12. Changes to Terms
Wild Roots Engraving LLC reserves the right to modify, amend, or update these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review these Terms periodically for any updates or changes.
13. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the state of [insert state], without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved in the courts located in [insert location].
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Wild Roots Engraving LLC
Email: wildrootsengraving@gmail.com
Phone: 706-897-1594